FAQ

Things visitors ask

Entry & visa

Do I need a visa?

Probably not.
Around 110 nationalities can come in visa-free, with the length depending on the passport, usually 30, 60, or 90 days.

Full list with the actual numbers in our Visa & K-ETA guide.

What about K-ETA?

If you're from one of 67 listed countries (US, Canada, UK, the EU, Japan, Australia, plus a few more), you're K-ETA-exempt through Dec 31, 2026.
So nothing to do before flying.

If your country is visa-free but not on that exempt list, you'll still need to apply at k-eta.go.kr.
Do it at least 72 hours before your flight, otherwise you'll get pulled aside at boarding.

How long can I stay?

30, 60, or 90 days depending on your passport.
The exact number for each country is in the /visa table.

Money & shopping

Cash or card?

Card, basically everywhere.
Even most street food stalls take cards now.
Visa and Mastercard work without issues; American Express is hit-or-miss.

That said, keep about ₩50,000 in small bills for traditional markets, temples, and the occasional taxi driver who prefers cash.

How does VAT refund work?

If you spend ₩15,000 or more in one go at a tax-refund store (you'll see the sticker on the door), ask for a tax-refund slip and show your passport.

At the airport, process the refund at the kiosk before you go through security.
Full walkthrough on /tax-refund.

Should I exchange currency before flying?

No, don't bother.
Rates at Incheon Airport, and especially at the Myeongdong street kiosks, are usually better than what you'll get back home.

Or skip cash entirely and use a no-FX-fee card.
Most travelers do.

Coupons & deals

Where do I find discount coupons?

On our coupons page.
It collects partner offers for visitors, things like eSIM data, travel cards, and activity bookings.

Tap "Get" to save an offer to your list, then "Use" when you're ready to redeem it.

Do I need an account to save coupons?

No. Saved coupons live in this browser only, no sign-up, no email, same as bookmarks.

Just note they won't follow you to another device or browser.

What kind of deals are on DealSeoul?

Public perks and visitor savings: passport discounts at attractions, tax-refund tips, transit passes, that sort of thing.

The current list is on /deals, and coupons near you show up on the nearby page.

Transit

How do I get from Incheon Airport to Seoul?

AREX is the default.
The express train runs straight to Seoul Station, takes about 50 minutes, costs ₩9,500.

Limousine buses are 60-80 minutes depending on traffic and drop you near major hotels.
Taxis are ₩70,000+ and not really worth it unless you're landing late and tired.

What's a T-money card?

A pre-paid travel card you tap at gates.
Works on subway, bus, and most taxis.

Buy one at any convenience store (CU, GS25, 7-Eleven) or at the airport, then top it up at any subway station.
Way cheaper than buying single tickets each ride.
More on /transit.

Does Google Maps work?

For driving and public transit, yes.
For walking directions, no, it's often just wrong here.
Korea restricts mapping data exports for security reasons, so Google's walking layer is incomplete.

Use Naver Map or Kakao Map for anything on foot.
Both have English now.

Connectivity

Should I get a SIM, eSIM, or pocket Wi-Fi?

If your phone supports eSIM (most iPhones since X, most newer Pixels), get an eSIM.
Cheapest, and you don't swap your home SIM out.

If not, grab a physical SIM at the airport, easiest path.
Pocket Wi-Fi only makes sense if 3+ travelers are sharing one device.

Where can I get one?

SIM and eSIM kiosks are at both Incheon and Gimpo airports (KT Roaming, SK, Olleh).
Or pre-book on Trazy or Klook for slightly cheaper.

Expect ₩15,000-30,000 for 5-10 days of unlimited data.

Is public Wi-Fi reliable?

Honestly, better than most countries.
Free Wi-Fi is on every subway station, in cafés, malls, and most restaurants.

Fine for email and quick lookups.
But for navigation, get a SIM, you don't want to be stuck without data on a Hongdae backstreet.

Health & wellness

Is healthcare available for visitors?

Yes, and it's actually very good.
Private clinics in Seoul accept walk-ins, and many in Apgujeong and Cheongdam have English-speaking staff.

Pricing is usually clearer than what you're used to back home, and often cheaper than US or EU rates.
Early notes live at /healseoul.

Do I need travel insurance?

We'd recommend it.
If you end up at a Korean private hospital without insurance, a specialist visit can run into the high hundreds.

EU EHIC isn't honored here, so don't rely on it.

Safety & emergencies

Is Seoul safe, especially at night?

Yes, including at night.
Seoul is one of the safest large cities in the world.
Solo travelers, late subway rides, walking home at 2am, all normal.

You'll see people leave laptops and phones on café tables to hold their seat.
That's how casual it is.
Just keep the usual urban awareness in nightlife districts (Itaewon, Gangnam): watch your drink, watch your bag.

What are the emergency numbers in Korea?

Police: 112.
Fire and ambulance: 119.

Tourism hotline: 1330.
Free from any phone, 24/7, with English / Chinese / Japanese support.
They'll also help with translation, taxi disputes, lost items, basically anything tourist-shaped.

I lost my passport in Seoul. What do I do?

First, go to the nearest police station and file a report.
Call 1330 if you need translation help getting there.

Then contact your embassy in Seoul to get an emergency travel document.
Most major embassies cluster around Gwanghwamun and Itaewon, so it's usually a short subway ride.

What if I need a doctor at night?

Call 119 if it's an emergency.
For non-urgent care after hours, large hospitals like Severance (Sinchon) and Asan Medical Center (Songpa) have international healthcare centers with English-speaking staff.

Most pharmacies (약국) close around 10pm.
Some neighborhoods have a 공공심야약국 sign, that's a public night pharmacy.

Etiquette & customs

What's the etiquette at a Korean restaurant?

A few quick things.
Don't tip, it's not customary and can sometimes confuse the staff.
Banchan (the side dishes) are free and refillable, just ask.

If you're drinking with locals, pour for others first, not yourself, especially when there's an elder at the table.
And wait to be seated unless you see a number-tag system at the entrance.

Do I tip in Seoul?

No. Tipping isn't a thing here, and many restaurants already include a service charge in the bill.

Pushing cash on a server can be awkward for them.
The only exceptions are hotels and tour guides, where international norms apply.

Do I take my shoes off?

At hanok (traditional) restaurants, temples, and private homes: yes.
At regular Western-style restaurants and cafés: no.

The visual cue is a step-up onto a raised wooden platform.
If you see one, shoes off.
There'll be cubbies or a shelf near the entrance.

Food & drink

How do I book a table at a popular restaurant?

Through CATCHTABLE, the app almost every reservation-only restaurant in Seoul uses.
The global version signs you in with Google or Apple, no Korean phone number.

Step-by-step walkthrough, deposits and no-show rules included, on /reserve.

Is the tap water safe to drink?

Yes.
Seoul's tap water (branded "Arisu") is tested to stricter standards than most bottled water.
Locals still tend to filter or boil it out of habit, not necessity.

Restaurants serve free filtered water by default, and bottled water at convenience stores runs about ₩1,000.

Do restaurants have English menus?

In tourist-heavy areas (Myeongdong, Hongdae, Itaewon), usually yes, or at least photos and an ordering kiosk with an English mode.

Local neighborhoods, less so.
Papago's camera translate handles a wall menu in seconds, and every place in our eats guide lists the exact dish names to point at.

Where can I eat late at night?

Seoul barely closes.
24-hour gukbap (soup rice) joints, barbecue streets that run past midnight, and convenience stores you can eat in are everywhere.

What's actually good right now is on /hot.

Daily life

What time does the subway stop running?

Around midnight, a little earlier on Sundays and holidays.
The exact last train differs by line and direction.

We track the real departure times on /last-train.
After that it's taxis (cheap by global standards) or the N-prefix night buses.

Why can't I find a trash can?

Seoul removed most street bins in the 90s when pay-per-bag waste pricing came in, and they never really came back.

Do what locals do: pocket your wrapper until you pass a subway station or convenience store, both have bins.

Which side of the escalator do I stand on?

Stand on the right, pass on the left.
Official signage discourages walking on escalators entirely, but in practice the left lane moves.

What plug and voltage does Korea use?

220V at 60Hz, with round two-pin sockets (European Type C/F).
UK and US plugs need an adapter.

Phone and laptop chargers are almost all dual-voltage, so an adapter alone is enough, no converter.

Where can I store my luggage for a few hours?

Coin lockers.
Most subway stations have banks of them in small, medium and suitcase sizes, paid by card or T-money.

Major hubs (Seoul Station, Hongik Univ., Myeongdong) also have staffed storage if the lockers are full.

Can I drink alcohol outside, like at the Han River?

Yes, drinking in parks and public spaces is legal, and a convenience-store beer by the Han River is a certified Seoul experience.

Just take your cans with you when you leave.
Our Han River guide covers which park sections to pick.

Planning & timing

When is the best time to visit?

April-May (cherry blossoms, mild) and September-October (clear skies, autumn color) are the sweet spots.

August is hot and sticky, January is properly cold.
Both are workable if you plan around them, and flights run cheaper.

What is jangma, the rainy season?

Korea's monsoon: roughly late June through July, with days of heavy on-and-off rain.

Seoul stays fully functional, you just plan more indoor stops.
We keep a rainy-day guide for exactly this.

How many days is enough for Seoul?

Three to four full days covers the core: palaces, two or three neighborhoods done properly, a market, a night out.

Add a day per side trip.
The worthwhile ones are on /daytrips.

Are palaces and museums closed on certain days?

Yes, and it catches people out: Gyeongbokgung closes Tuesdays, Changdeokgung closes Mondays, and most big museums rest on Mondays.

Check the closed day before you build your morning around one.

Where do I see what's happening this month?

Pop-up stores are our specialty: /popups tracks what's open this month, plus a preview of next month's openings.

For the broader pulse (what's trending, what's on tonight), see /hot.

About this site

Is DealSeoul free?

Yes, completely.
No paywalls, no email walls.
More about who we are.

Can I save places without signing in?

Yes.
Bookmarks live in this browser only, no account, no email.
See your saved list.

I found something out of date. How do I tell you?

Email [email protected] with the page URL.

We're a small team and usually fix it within the same week.

Didn't find your answer?

Email us, we read every one. [email protected]
Was this page helpful? Tell us what to fix. We read every note.

Last updated July 2026.