Foreigner desk
Foreigner desk discounts
Where to ask
Lotte 1F or B1 information desk (most branches)
Tourist Membership Card.
5-7% off at most counters; Myeongdong / Jamsil cards double as a transit pass.
Shinsegae Foreigner Service Center, 13F (Main store, Myeongdong)
Members Card.
5% off, max 5 transactions per month, plus 2 drink coupons for the Members Bar.
Hyundai Concierge desk at Apgujeong, Trade Center, Pangyo, The Hyundai Seoul, Sinchon
K-Card and brand vouchers.
5-10% off on participating brands; daily caps apply.
Galleria Concierge, Apgujeong East / West Wings
VIP Tourist Voucher.
5% off on luxury floors (East and West Wings).
Quick facts
Store programs
| Store | Where | What you get |
|---|---|---|
| Lotte | 1F or B1 information desk (most branches) | Tourist Membership Card. 5-7% off at most counters; Myeongdong / Jamsil cards double as a transit pass. |
| Shinsegae | Foreigner Service Center, 13F (Main store, Myeongdong) | Members Card. 5% off, max 5 transactions per month, plus 2 drink coupons for the Members Bar. |
| Hyundai | Concierge desk at Apgujeong, Trade Center, Pangyo, The Hyundai Seoul, Sinchon | K-Card and brand vouchers. 5-10% off on participating brands; daily caps apply. |
| Galleria | Concierge, Apgujeong East / West Wings | VIP Tourist Voucher. 5% off on luxury floors (East and West Wings). |
How to use it
Stop at the info desk first
Before you shop, find the customer-service or information desk on the ground or basement floor.
Tell them "foreigner discount card, please".
They'll ask for your passport.
Show the card at the brand counter
When paying, hand over the card with your card or cash.
The cashier deducts the % automatically.
Some luxury counters (Hermès, Chanel, Rolex) opt out.
Ask first.
Stack with the tax refund
The 5-7% foreigner discount applies first.
Then the VAT tax-free refund (~5-8%) is calculated on the discounted amount.
On a ₩500,000 bag, that's typically ₩50-70k saved.
Tips
Same person
Same passport, same person.
The card is name-bound.
Don't hand it to a friend or family member.
Counters do check.
Best Lotte deal
Lotte's transit version is the best deal.
One card = department-store discount + T-money credit + duty-free mileage.
Pick this if you're going through Myeongdong or Jamsil.
Restaurants excluded
Food court and cafés often excluded.
The discount usually covers brand boutiques and cosmetics, not restaurants on the food floors.
Sources
Hyundai, K-Card guide (English) Visit Seoul, department store programs Creatrip, Shinsegae Main store guideUpdated July 2026.
