Emergency
Emergency
Lost passport
File a police report first
Go to any police station (call 112 to find the nearest) and get a written report.
Your embassy needs it to issue a replacement.
Then go to your embassy
They issue an emergency travel document to get you home.
Most embassies sit in Jongno or Yongsan; bring the police report and a passport photo.
Keep a photo of your passport
A phone photo of the ID page, plus one spare passport photo, turns a crisis into a quick errand.
Do it before you fly.
Hurt or sick
119 for an ambulance, it's free
Free for foreigners too.
Say 'English, please' (영어 부탁합니다).
For something less urgent, call 1339 to be routed to the right nearby hospital.
Big hospitals have international clinics
Severance, Samsung Medical Center, Asan and Seoul National University Hospital run English-speaking international healthcare centers.
You pay upfront, claim on insurance
You settle the bill at the hospital or pharmacy, then reimburse through travel insurance.
Keep every receipt.
Lost something
Don’t assume it’s gone
Phones and wallets left in a café or taxi are handed in remarkably often.
It’s one of the safest cities for this.
Check Lost & Found
Each subway line runs a Lost & Found office; the police lost-property site lost112.go.kr is the national catch-all; for a taxi, check your Kakao T trip history.
Updated August 2026. Screenshot this page before you go, it works without signal once loaded.
